Product Details
Tiledesk is a cloud-based omnichannel customer support platform that helps businesses of all sizes provide better customer service. Tiledesk's multi-channel support makes it easy for businesses to provide customer support wherever their customers are. This can help businesses improve customer satisfaction and loyalty.
Features of Tiledesk
- AI-powered chatbots: Tiledesk's AI-powered chatbots can answer customer questions, resolve issues, and route customers to the right agent.
- Multi-channel support: Tiledesk supports multiple channels, including live chat, email, social media, and phone. This allows businesses to provide customer support wherever their customers are.
- Knowledge base: Tiledesk's knowledge base allows businesses to create and manage a self-service knowledge base for their customers. This can help customers find answers to their questions without having to contact a support agent.
- Team collaboration tools: Tiledesk offers a variety of team collaboration tools, such as internal chat, task management, and reporting. This helps support teams work more efficiently and effectively.
Pricing
Tiledesk offers a free plan. Test their no-code chatbot builder free and provide a turnkey live chat widget to your website. The two pricing plans:
- Basic: Improve customer experience and qualify leads better with premium features with $25 per month. 14 days free trial also include in it. 4 Seats, 800 Conversations per month, Email Ticketing & Email Support features include in it.
- Premium: Best pricing plan starts at $89 per month for 15 seats, 3,000 Conversations per month, and everything from basic plan.
- Custom: Exploit all the premium features and receive support to design chatbots tailor-made with everything from Premium plan. Dedicated customer manager, Chatbot design assistance, onboarding and training, and more features upon request include in it.
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