Product Details
Delve AI is an AI-powered customer support platform that helps businesses of all sizes automate and streamline their customer support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and provide accurate and helpful responses. Delve AI can also be used to identify and resolve common customer issues, and to provide proactive support to customers.
Features of Delve AI
- AI-powered responses: Delve AI's AI-powered responses are accurate, helpful, and tailored to each individual customer inquiry. This is due to Delve AI's unique approach to NLP and ML, which combines state-of-the-art technology with human expertise.
- Automation: Delve AI can automate many of the repetitive tasks involved in customer support, such as answering common questions, resolving simple issues, and routing tickets to the appropriate agent. This frees up support agents to focus on more complex and critical tasks.
- Proactive support: Delve AI can identify and resolve common customer issues before they become major problems. It can also proactively provide support to customers by sending them helpful information, such as product updates or troubleshooting tips.
- Insights: Delve AI provides insights into customer behavior and support trends, which can help businesses improve their customer service operations.
Pricing
Delve AI offers a variety of pricing plans to meet the needs of businesses of all sizes. The pricing is based on the number of support tickets you receive each month and the features you need. The plans are:
- Standard: For SMEs and start-ups for $89 per month up to 15k Monthly visitors.
- Growth: For growing businesses with $199 per month. Automatic segmentation for usually 3-6 persons, and up to 50k monthly visitors.
- Pro: For mid-sized businesses pricing starts at $549 per month up to 500k monthly visitors. Usually 4-8 persons, Up to 20 user journey.
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