Product Details
Gista is an AI-powered customer support platform that helps businesses of all sizes automate and streamline their customer support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. Gista can also be used to identify and resolve common customer issues, and to provide proactive support to customers.
Features of Gista
- AI-powered responses: Gista's AI-powered responses are accurate, helpful, and tailored to each individual customer inquiry. This is due to Gista's unique approach to NLP and ML, which combines state-of-the-art technology with human expertise.
- Automation: Gista can automate many of the repetitive tasks involved in customer support, such as answering common questions, resolving simple issues, and routing tickets to the appropriate agent. This frees up support agents to focus on more complex and critical tasks.
- Proactive support: Gista can identify and resolve common customer issues before they become major problems. It can also proactively provide support to customers by sending them helpful information, such as product updates or troubleshooting tips.
- Insights: Gista provides insights into customer behavior and support trends, which can help businesses improve their customer service operations.
Pricing
Gista offers a variety of pricing plans to meet the needs of businesses of all sizes. The pricing is based on the number of support tickets you receive each month and the features you need. Gista also offers a free plan. The plans are:
- Bronze: Pricing starts at $19 per month with essentials for savvy individuals and side hustles. Offers 2,000 messages per month, 5 x 100MB source data, 1 chatbot, and 1 ChatGPT plugin.
- Silver: Most popular pricing starts at $59 per month that scales with your rapidly growing business. Offers 6,000 messages per month, 15 x 100MB source data, 3 chatbots, and 3 ChatGPT plugins.
- Gold: Pricing starts at $199 per month to elevate your presence in the AI landscape to new heights. Offers 20,000 messages per month, 50 x 100MB source data, 10 chatbots, 10 ChatGPT plugins, and 1,000 GPT-4 messages per month.
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