Product Details

OneContact is a cloud-based omnichannel contact center solution that helps businesses of all sizes provide better customer service. OneContact's knowledge base can help businesses reduce the number of support tickets they receive by providing customers with a self-service resource. This can help support teams focus on more complex issues.

Features of OneContact

  • AI-powered chatbots: OneContact's AI-powered chatbots can answer customer questions, resolve issues, and route customers to the right agent.
  • Multi-channel support: OneContact supports multiple channels, including live chat, email, social media, and phone. This allows businesses to provide customer support wherever their customers are.
  • Knowledge base: OneContact's knowledge base allows businesses to create and manage a self-service knowledge base for their customers. This can help customers find answers to their questions without having to contact a support agent.
  • Team collaboration tools: OneContact offers a variety of team collaboration tools, such as internal chat, task management, and reporting. This helps support teams work more efficiently and effectively.

Pricing

OneContact offers a variety of pricing plans to meet the needs of businesses of all sizes. The pricing is based on the number of users in your team and the features you need. OneContact also offers a free trial.

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OneContact Reviews

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Service & Operations Manager

by Wade Liu • about OneContact • 2024-02-22 00:10:56

(Please kindly forward this to your CEO, because this is urgent. If you believe this has been sent to you in error, please ignore it. Thanks) Dear CEO, This email is from China domain name registration center, which mainly deal with the domain name registration in China. On 22-02-2024, we received an application from Hongqing Ltd requested the "aionlinecourse" as their internet keyword and China (CN) domain names (aionlinecourse.cn, aionlinecourse.com.cn, aionlinecourse.net.cn, aionlinecourse.org.cn). But after checking it, we find this name conflict with your website name or company name. In order to deal with this matter better, it's necessary to send this message to your company and confirm whether this company is your distributor or business partner in China? Best Regards Wade Liu | Service & Operations Manager China Registry (Head Office) Tel: +86-2161918696 Fax: +86-2161918697 Mob: +86-13816428671 No.1780 Wuzhong Road, Shanghai 201103, China

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