Product Details
Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. Uniphore n is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Automation & Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.
Features of Uniphore
- CONVERSATIONAL AUTOMATION & ANALYTICS FOR INTELLIGENT INSIGHTS Gain intelligent and actionable insights with auMina™ Conversational Automation & Analytics. Understand the voice of your customers (VoC) to deliver superior customer service experience.
- CONVERSATIONAL ASSISTANT TO DRIVE PREMIUM CUSTOMER ENGAGEMENT Backed by real-time customer analytics, akeira™ drives highly effective conversations for supporting sales and customer service functions across multiple industries. akeira™ is designed with a premium self-service interface and provides real time information, with a human-like conversational experience, making transactional interactions seamless.
- CONVERSATIONAL SECURITY TO PREVENT FRAUD & IDENTITY THEFT amVoice™ gives your customer a faster and richer experience, without them ever having to worry about transactional security. It works by identifying unique voice patterns of your customer, including behavioral and physiological ones, to authenticate them.
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