Product Details
MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Classify and extract actionable data from raw texts like emails, chats, webpages, documents, tweets and more! You can classify texts with custom categories or tags like sentiment or topic, and extract any particular data like organizations or keywords. MonkeyLearn's engine can be easily integrated via direct integrations (no coding required) or API and SDKs.
Features of MonkeyLearn
For Support Teams
- Automatically route and prioritize tickets MonkeyLearn will automatically tag your tickets based on topic, issues, intent, sentiment or priority. You can use the tags within your support software in combination with routing and priorization rules.
- Eliminate manual and repetitive processing Automatic tagging will enable your team to focus on closing more tickets instead of doing manual data processing.
- Obtain reporting and insights Consistent and automatic tagging will help your team discover new insights from your support tickets.
For Product and CX Teams
- Analyze Feedback at Scale MonkeyLearn helps by automatically tagging your feedback in minutes -- not weeks.
- Customized, Centralized and Accurate MonkeyLearn helps you trust your data by keeping a consistent tagging criteria.
- Customized Reporting Build custom reports and dashboards by connecting your favorite BI tools.
For Developers
- Customized text analysis Obtain high accuracy results by training your custom text classifer or extractor
- Quick Integration Test and integrate your models in minutes
- Beautiful API, SDKs and Docs Built for developers by developers
Pricing
FreeQUERIES PER MONTH300 CUSTOM MODELS1 API SPEEDLow MODEL SIZESmall WORKFLOWS- ANALYTICS- SLA- SUPPORTLow Priority | TeamQUERIES PER MONTH10,000 CUSTOM MODELS3 API SPEEDMedium MODEL SIZEMedium WORKFLOWS- ANALYTICS- SLA- SUPPORT | BusinessQUERIES PER MONTHOn demand CUSTOM MODELSOn demand API SPEEDOn demand MODEL SIZEOn demand WORKFLOWSYes ANALYTICSYes SLAYes SUPPORTEmail, Chat, Phone |
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