Product Details
Online conversations are messy. Voices get lost in the crowd. Ideas get buried in the noise. That’s why we created Agora to empower humans to solve the problems together—one { actionable } conversation at a time. Agora auto-magically finds actionable insights using machine learning and natural language processing.Optimize your workflow with these insights and you're on the path to awesomeness. Agora’s mission is to empower humans to solve problems together - one actionable conversation at a time. Agora uses machine learning + natural language processing to discover actionable insights in large-scale conversations.
Features of Agora
- Prioritize intelligently. Instantly predict urgency, churn likelihood, and resolution path based on any incoming customer message.
- Detect trending issues. Stay on top of the most reported issues, suggestions, and new trends in real time.
- Suggested response. Save time and deflect commonly asked questions with suggested response.
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