Product Details
Agara is the future of business-to-consumer communication. Agara uses advanced Voice AI to process customer support calls in real-time. Agara can process calls entirely autonomously or provides live suggestions to a human agent to resolve the call quickly and successfully. Agara removes all friction points in support calls. Enterprises can improve their support experience dramatically with zero hold times, significantly improved first call resolution rate and shorter call durations. This improved experience comes on top of over 50% cost savings and operational efficiencies.
Features of Agara
- Automatic Speech Recognition Agara automatically generates and stores a high quality call transcript for every call in real-time
- Advanced NLU Agara’s proprietary NLU engine enables a deep analysis of the transcribed voice and text stream and classifies them into proper intents.
- Deep Learning The deep learning model trained with 10 million+ customer support specific data points, then uses this input to find the right resolution to a customer's issue.
- Text to Speech Our human-like Text-to-Speech system then replies to the customer with the steps to troubleshoot and closes the call like how a human agent would do.
- Analytics Agara also provides a rich dashboard that gives you all the data ranging from key support metrics to agent performance stats.
- Flexible Deployment Agara fits in non-invasively with your CRM and cloud telephony services with minimal development requirements, so that you can deliver business impact right away.
13 Best Alternatives of Agara
Vox is the definitive general interest news source for the 21st century. Vox’s mission is simple: Explain the news. It treats serious topics seriously, candidly guiding...
Feature - Analyze customers’ voices automatically. Generate real-time digital contracts. Capture speech analytics for quality assurance. Qualify specific keyword set...
RapidMiner is a data science software platform developed by the company of the same name that provides an integrated environment for data preparation, machine learning, d...
Kapiche are on a mission to help organisations understand and empathize with their customers at scale using our unique software. Kapiche uses a unique Topic Modelling...
MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Classify and...
A collaborative text analytics platform for machine-learning. We provide dozens of multilingual, text mining, data science, human annotation, and machine-learning featur...
Advize combines AI-powered deep learning categorization, topic-modeling, sentiment analysis, and trend detection to help consumer companies understand their customers, an...
Citibeats is the AI Advance Analytics Platform unique in identifying social trends and concerns. It discovers, categorizes and synthesizes people’s opinions from large qu...
Gavagai is the best text analytics software. Ever In any language. Gavagai Explorer helps to gain insights from all of your customer feedback data. Explorer is easy, fas...
Online conversations are messy. Voices get lost in the crowd. Ideas get buried in the noise. That’s why we created Agora to empower humans to solve the problems together...
MeaningCloud is the easiest, most powerful and most affordable way to extract the meaning of all kind of unstructured content: social conversation, articles, documents, w...
Proxem is a French pioneer in the semantic analysis of Big Data and Digital Transformation. We offer SaaS software solutions to analyse large volumes of textual data s...
Rosette, from Basis Technology, is the text analytics platform of choice for leading firms in a wide range of verticals, including enterprise search, business intelligenc...